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Privacy Policy

A legal disclaimer

The information provided by Cruze through our Services is for general informational and operational purposes only. While we strive to keep information accurate and up-to-date, we make no guarantees of completeness, reliability, or accuracy.

By using our Services, you acknowledge and agree that:

  • Cruze is not liable for damages resulting from use of the Services beyond what is required by applicable law.

  • Drivers and delivery partners are independent contractors, not employees of Cruze.

  • All information collected by Cruze becomes the property of Cruze and may be used in accordance with this Privacy Policy.

Cruze Privacy Policy

Last updated: 8/25/2025 

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At Cruze, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (cruzenc.com), mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms described below.

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1. Information We Collect

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When you use Cruze, we may collect the following information:

  • Personal Information: such as your name, email address, phone number, payment details, and identification documents (when required by law or regulation).

  • Location Information: collected through your device’s GPS to enable ride booking, delivery, and navigation features.

  • Usage Data: information about your interactions with our app/website (pages visited, ride history, preferences).

  • Device Information: such as IP address, browser type, operating system, and device identifiers.

All information collected is owned by Cruze.

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2. How We Use Your Information

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We may use your information to:

  • Provide and improve our Services (ride-hailing, food delivery, package delivery).

  • Process payments and complete transactions.

  • Verify identity and enhance account security.

  • Communicate with you about updates, promotions, or customer support.

  • Comply with legal and regulatory obligations.

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3. Information Sharing

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We do not sell or rent your personal information to third parties. We may share information only in the following cases:

  • With drivers, delivery partners, or service providers to complete rides/deliveries.

  • With vendors and contractors who perform services on our behalf (e.g., payment processors).

  • When required by law, regulation, or valid legal request.

  • In connection with a merger, acquisition, or sale of assets involving Cruze.

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4. Data Retention

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We retain your information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

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5. Data Security

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Cruze uses industry-standard safeguards (encryption, secure servers, restricted access) to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

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6. Your Choices

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  • You may update or correct your personal information through your account settings.

  • You may opt out of marketing communications by following unsubscribe instructions in our emails.

  • You may disable location tracking in your device settings, but this may limit functionality.

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7. Children’s Privacy

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Cruze does not knowingly collect or solicit information from children under 13. If we learn that we have collected personal information from a child, we will delete it immediately.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date. Continued use of our Services after updates constitutes acceptance.

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9. Contact Us

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If you have questions about this Privacy Policy, please contact us at:

Cruze Rideshare Inc.
Email: support@cruzenc.com
Website: https://cruzenc.com

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